Managing CCTV across many bank branches without losing track
A bank with three branches can manage cameras by memory. A bank with forty cannot.
What goes wrong
- Mixed recorders. Branches bought what was available when they opened, so there are several brands and ages.
- Silent failures. A disk fills or a camera dies, and nobody knows until footage is needed.
- No record of access. People ask a branch for footage over the phone and receive it on a USB stick.
- No single place to answer police. Each request becomes a scramble.
What a console should give head office
- An organisation tree. Head office, provinces, branches, zones and cameras.
- Roles and permissions per action. Live, playback, export, PTZ and delete, each controlled on its own.
- Scope by site and shift. A guard sees one branch, during his shift.
- A command dashboard. Sites, open alarms and offline devices.
- An audit log. Sign-ins, live views, playback, exports and configuration changes.
- Evidence handling. Bookmarks, cases, hashed exports and legal hold. See exporting evidence that stands up.
Connecting what you have
You do not need to replace branch recorders. A LunaCam Box or agent at each branch connects them out to the console. See LunaCam for banks.
Integration
Alarms and events can feed your own systems through signed webhooks and the event stream. See the developer platform.
Questions people ask
Can head office see every branch?
Yes, through an organisation tree with sub-organisations for provinces and branches. Each person sees only what their role allows.
How do we connect existing branch recorders?
Through the LunaCam Box or the agent at each branch. Recorders keep recording as they do now.
Does footage stay in Nepal?
Servers, relays and storage are in Nepal.